Billing and quoting automation for a concrete supplier and general contractor
Automated billing, payment-discrepancy detection and quote generation across two related construction businesses — about 95% of the process now automated.
- Sector
- Construction
- ARR
- $27M ARR
- Harness
- ChatGPT
The problem
Two related construction businesses, one selling concrete and one running general contracting, both under the same ownership, were losing time to the same manual back-office work: billing, invoicing, and payment tracking done by hand, no reliable way to catch when what a client was actually paying didn't match what they'd originally been sent, and quotes and proposals built from scratch after every client call.
The solution
Eclipse automated billing, invoicing, and payments for both businesses, with the system automatically flagging any discrepancy between what was originally sent to a client and what came back in payment. Follow-up correspondence to close out any gap now goes out automatically by email, with a human only reviewing before anything sends. A quote and proposal generator builds the first draft directly from the call notes taken with each client.
The impact
About 95 percent of the manual work in this process is now automated, with a human still reviewing before anything goes out the door.